How to fix a frozen PC, the “blue screen of death,” and other common problems

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tips and Warnings. This will expand the hardware’s category and display any currently used items e. Wait for automatic repair to fix your computer. Safe mode allows you to load a basic Windows configuration with only the essentials that it needs to run. Take your computer into a reputable repair shop. Related Articles.
 
 

[11 Tips to Help You Fix the Windows 10 Blue Screen Error

 

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I would be happy to help you today. Check this link, I hope it helps. Details required : characters remaining Cancel Submit. Was this reply helpful?

Yes No. Sorry this didn’t help. As the mwac. Both software use a WFP Windows Filtering Platform driver which may conflict with each other or conflict with Windows networking drivers.

Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have the same question 3. Report abuse. Here’s a picture of the Ubuntu errors sorry it’s a little blurry.

I also tried to update bios and reset bios. Computer is running Windows I don’t think I can get dump files considering I can’t even get the computer to start in safe mode. These errors can be caused by both hardware and software issues.

With Windows Startup Settings you can start Windows in different advanced troubleshooting modes to help you find and fix issues on your PC. Since you can’t start your PC, follow these instructions to get to the Windows Recovery Environment:. This tool will scan for any corruptions in Windows system files and restore any corrupted files. Let us know how it goes so we can further assist you. Was this reply helpful?

Yes No. Sorry this didn’t help. Choose where you want to search below Search Search the Community. If the issue remains unresolved, please get back to us and we would be happy to help. Was this reply helpful? Yes No. Sorry this didn’t help. To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool. Check the System Log in Event Viewer for error messages that might identify the device or driver that caused the error.

Run the hardware diagnostics supplied by the system manufacturer, especially the memory scanner. For details on these procedures, see the owner’s manual for your computer. If your system has small computer system interface SCSI adapters, contact the adapter manufacturer to obtain updated Windows drivers. Try removing all IDE devices except for hard disks. Choose where you want to search below Search Search the Community.

Search the community and support articles Windows Windows 10 Search Community member. I just upgraded from windows 7 to windows 10 and immediately began to experience multiple computer freezes and a blue screen. Has anyone experienced this before and knows of a fix or what the cause may be?

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Troubleshooting a PC crash or blue screen error (BSOD) | Avast

 

Report abuse. Details required :. Cancel Submit. Melchizedek Qui Microsoft Agent. Hello, A stop error also called a “blue screen” error can occur if a problem causes your PC to shut down or restart unexpectedly. For us to better assist you, we’d like to know the following: Confirm which build is currently installed on your device.

Click OK. Were there any recent changes made prior to this issue? What is the make and model of your device? We look forward to your response. I have the same question 3. Report abuse. Details required :. Cancel Submit. SmithErikson Independent Advisor. Thanks for your feedback.

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hi, The dump file for the blue screen error points to the mwac.

In reply to SmithErikson’s post on March 8, Hi Smith. Thank you for your response. Kris Ver Microsoft Agent. Hi, These errors can be caused by both hardware and software issues.

Since you can’t start your PC, follow these instructions to get to the Windows Recovery Environment: Use the power button to restart your computer three times. This will start the Windows Recovery Environment. Tap or click Startup Settings. If you don’t see Startup Settings , tap or click Advanced options , and then tap or click Startup Settings.

Tap or click Restart , and then wait while your computer restarts. After your PC restarts, you’ll see a list of options. Your PC will now start in safe mode. This will start Windows with a minimal set of drivers and services to help troubleshoot issues. Thank you! Any more feedback? The more you tell us the more we can help.

Can you help us improve? Resolved my issue. Clear instructions.